π§ Troubleshooting
Login & Authentication Issues
Resolve issues with signing in, password reset, and 2FA.
3 min read
Most sign-in problems come down to an unverified email, an expired reset link, or a cached session. Work through these in order.
- Confirm your email is verified β look for our verification message and click the link.
- Use "Forgot password" to reset; the link expires after one hour, so request a fresh one if needed.
- Clear cookies for x1000.ai or try a private window to rule out a stale session.
Still stuck after a password reset? Contact support with the email on the account and we will help recover it.